Account locked or forgotten your password?To make changes to your phone access the Business Voice Portal. Star2Star systems are used by hundreds of thousands of business users, including many large national chains with multi-location footprints. Terms of use | Privacy policy© 2023 Sangoma Inc. All rights reserved. Access the Star2Star Web Portal and navigate to the Individual Phone Settings section for your phone. Applications© 2023 Sangoma Inc. Edited: 04/07/2021. Part 3: Call. Copyright © Sangoma All rights reserved. Follow Me (Immediate)-- Calls to your extension will be sent automatically to the number you define. All rights reserved. Copyright © Sangoma All rights reserved. Technical Support. Access the Star2Star Web Portal and navigate to the Individual Phone Settings section for your phone. Terms of use | Privacy policy Sangoma P320 P325 P330 Phone Video User Guide. All rights reserved. Access: Everyone. © 2023 Sangoma Inc. Terms of use | Privacy policyView online (2 pages) or download PDF (647 KB) Yealink SIP-T28P User manual • SIP-T28P IP phones PDF manual download and more Yealink online manualsVendors don't usually throw the word "proprietary" around when they're talking about their own products and services; it's generally considered proper form to loudly proclaim just the opposite--that you're "open" and "interoperable. Perform an Attended transfer to the park code 7000. Password. Supports: Business Voice, Business Voice+, Wholesale. Page 1 - Select Transfer and press the OK key. Overview. We provide 3 options with the Find Me / Follow Me option on your StarSystem ® as follows: Yes = Full advisory message played - "Please hold while the Star2Star system activates find me / follow me to locate your party". Star2Star, a global leader in cloud-native collaboration for the enterprise, has received a 5-Star rating from CRN®, a brand of The Channel Company, in its 2020 Partner Program Guide. Supports: Business Voice, Business Voice+. Use the Star2Star Find-Me / Follow-Me Star2Star Web Portal Individual Phone Settings section. (a line button). All rights reserved. Enter the URL in your web browser. Browse to Log into the Connected Workspace Portal using an account with DaaS Partner Admin, DaaS Partner Manager, or DaaS Solution Admin access. Pay. Edited: 04/07/2021. Access the Star2Star Web Portal and navigate to the Individual Phone Settings section for your phone. Find Me (Sequential)-- Calls to your extension will ring yourStar2Star Communications solutions are sold globally through a diversified network of partners that includes distributors, master agents, managed service providers and certified installing dealers. StarScope® 2 from Star2Star Communications is a next-generation unified communications tool that allows users to monitor and control all of their communications - including presence, voice, chat, email, and voicemail - from a single, intuitive interface. All rights reserved. Users can send and receive faxes to and from their desktop or laptop computers with no physical fax machine or other hardware. Log In and Set Password Reset Info. Our old Switchvox unit had a much nicer UI design. io. - from a single, intuitive interface. All rights reserved. Terms of use | Privacy policyAdditional Location Information section for a customer in the Star2Star Web Portal. com to open a ticket. All rights reserved. The editors of Internet Telephony magazine presented Star2Star with their annual Excellence Award in the IP Communications Solutions category. 2. <p>Access the Star2Star web portal <a href="target="_blank"><img alt="clickhere_7. 2. View and Download Yealink SIP-T38G quick user manual online. View and Download Star2Star Cisco SPA525G2 quick user manual online. To pick up a call on any ringing phone dial *8. The bulk User Import function allows location administrators and partners to import large amounts of users into the Business Voice portal. StarPhone™ for Android combines a full-featured softphone with advanced presence and voicemail tools. Forgot Password. Sarasota, Florida, August 18, 2014 – Star2Star Communications, makers of the World’s Most Scalable Cloud Communications Solution, announced the release of Contact Center SMART (Star2Star Monitoring Alerting & Reporting Tool) and other new features for their advanced call center solution. Disabling the Multicast Paging Feature: Navigate to the Star2Star portal. Navigating to from a web browser. However, before going through these steps, make sure that the extension has been entered in to the portal, the MAC address of the particular phone has been entered for the customer by Star2Star and the changes. 3. Customers With DisabilitiesView and Download Yealink SIP-T26P quick user manual online. Note: This guide pertains to the Star2Star SD-WAN powered by Bigleaf product and is referred to as "SD-WAN" within this document. 4 Line appearance phone. Star2Star product manuals. The user’s home (Y:) directory is created( Sangoma Contact Center has been rebranded as Sangoma CX ) We are happy to announce important improvements in how Sangoma will communicate scheduled interventions in the Sangoma CX platform. You can follow us at the following locations: Website: Facebook: Star2Star ACD on Yealink IP Phones 3 Parameters Permitted Values Default account. Sangoma Meet will still support free use of service but with some limitations compared to. © 2023 Sangoma Inc. 3. Terms of use | Privacy policyThis guide provides the instructions on how to manage Sangoma Apps User Licenses. For further information, please reference the StarCenter 2 End of Life scheduled for December 1st, 2023 article. Click the Speed Dials link to add contacts and other options to your phone. Email. Access: Everyone. Terms of use | Privacy policyUse the Star2Star Find-Me / Follow-Me feature found in the Star2Star Web Portal Individual Phone Settings section. Terms of use | Privacy policy © 2023 Sangoma Inc. At the login prompt (see example below) enter your email address then click “Forgot my password”. Check out our marketing collateral and internal documents. Once a license is assigned to a user a welcome email will be sent out to the user with instructions and a link to the app’s guide. Read more about Update a User's Profile in the SD-WAN Portal; SD-WAN. Page 1 Confirm key to complete - Dial the number you want to transfer the the call. Select DECT Phone from the Phone dropdown menu. Directory > Contact List. © 2023 Sangoma Inc. All rights reserved. © 2023 Sangoma Inc. Press to display all calls on - Alternatively you may dial the number snom 370 Quick User Guide. Password *. Access: Everyone. © 2023 Sangoma Inc. Terms of use | Privacy policy Welcome to Star2Star. For Business Voice (StarCloud), Digital Fax is a cloud-based faxing solution, providing the same functionality as Business. e. All rights reserved. This video explains how to create, configure and manage Automated Attendants in the Star2Star portal. User Name. Forgot your user name? Forgot your password? Star2Star ® Pay FAQ. This guide provides instructions for Star2Star ® Communications’ Invoiced Customers to pay their Invoices online, using Star2Star ® Pay. Press the dial soft key to complete. Password. Access: Everyone. Then press. A / March, 2010 EditionSangoma's Knowledge Base is a fully searchable database that houses hundreds of articles, up-to-date product news, and user guides to help you leverage our services to the fullest. PressSangoma Website, Portals and Stores - Business Voice Portal (portal. This guide provides the instructions on how to manage Sangoma Apps User Licenses. KX-TGP500 telephone pdf manual download. Terms of use | Privacy policy © 2023 Sangoma Inc. Use the Star2Star Conference room feature for larger conferences. All Outgoing CallerID Lines for the phone are. To pick up a call on any ringing phone dial *8. com) not working? Check what's wrong with NetFortris Business Voice Portal (portal. Terms of use | Privacy policy © 2023 Sangoma Inc. ®. 3/5/09. The AUTOMATED ATTENDANTS configuration screen will appear. Follow Me (Immediate) Find Me (All). 3/5/09. 2. Edited: 05/30/2023. Purpose. New User Initial Password. Go to Extensions. headset. Forgot your user name? Forgot your password? Star2Star ® Pay FAQ. For more detailed instruction follow the Star2Star Phone and Features Guide available for view/download via the Star2Star Web Portal. All rights reserved. StarReporter Portal LoginUC-PortalConnected Workspace Portal - New User Procedure: Required Information . Star2Star Communications, makers of “The World’s Most Reliable Internet Phone Solution”, today announced that the company has won another major Telecom industry award. com, the admin can log in and change where the main # rings. © 2023 Sangoma Inc. All rights reserved. 1. This is the video user guide for the Sangoma P320, P325, and P330 desktop phones. You can change the outbound CallerID for any phone on your system. All rights reserved. The result is an easy-to-use, go-anywhere. At the login prompt (see example below) enter your email address then click “Forgot my password”. All rights reserved. Find Me (Sequential)--Calls to your extension will ring your extension and any other numbers that you define, in order. Sort by. For more information on SD-WAN, reference the SD-WAN articles in the Star2Star Knowledge. Terms of use | Privacy policyThe Sangoma Talk Visual Voicemail application displays a list of your voicemails. Select the “Personal Operator” option, which by default is set to “Use Location’s Default Operator”, and pick any defined destination, extension user or extension user voicemail box that you. If you have any technical questions or need to get in touch with Tech Support, please email us at [email protected] (managing the system back-end) and the Star Framework (user desktop experience) look like they were designed many years ago and never brought forward. Access: Everyone. Technical Support. Click Save Changes to System. Terms of use | Privacy policyWelcome to Star2Star. All rights reserved. Video Tutorials. © 2023 Sangoma Inc. To record or upload an Auto Attendant greeting access the Star2Star web portal. © 2023 Sangoma Inc. Access the Star2Star Web Portal and navigate to the Individual Phone Settings section for your phone. Multi line appearance phones can use a different outbound CallerID for each line appearance or show "Blocked" which displays. Terms of use | Privacy policy© 2023 Sangoma Inc. Follow Me (Immediate)-- Calls to your extension will be sent automatically to the number you define. All rights reserved. starcare@sangoma. Lift the handset or press the dial soft key. Enter your current password. Terms of use | Privacy policyA: StarFax™ Digital supports notifications to email and as SMS Text. UC-PortalPolaris, the Partner Portal Links and information for everything that you need for quoting, billing, support and more! YO. SIP-T20P ip phone pdf manual download. Terms of use | Privacy policy © 2023 Sangoma Inc. Terms of use | Privacy policy © 2023 Sangoma Inc. Get a free phone number to send unlimited free texts from the comfort of your desktop with TextFree Web. (Note) the first 5 keys have been allocated in this example as the system has been configure in "Key System" mode which allows users to park calls in shared park position on like phones. Use the Star2Star Find-Me / Follow-Me feature in the Star2Star Web portal to forward calls from your extension. For more detailed instruction follow the Star2Star Phone and Features Guide available for view/download via the Star2Star Web Portal. © 2023 Sangoma Inc. Read more about Update a User's Profile in the SD-WAN Portal; Star2Star®Pay Quick Start Guide. Place a call to the number to which you want to transfer the call. TeamHub is Sangoma’s cutting-edge team collaboration software platform designed to unify and streamline modern business workflows. Find Me (Sequential)-- Calls to your extension will ring your extension and any other numbers that you define, in order. Terms of use | Privacy policyAfter confirming that all information is set correctly in the portal, send an email to numberport@star2star. Terms of use | Privacy policyWelcome to Star2Star. © 2023 Sangoma Inc. Cancellation: New Cancellation Requests. © 2023 Sangoma Inc. If the phone is not registering, you can use this process to reconfigure it for the Star2Star system. Choose "Configuration" from the main top menu, then find/select the location ( View/Edit field ) for which you want to configure Multicast Paging. To mute the phone microphone, speaker, or headset microphone press. Attached is the Quick Start User Guide - Basic Phone Features - Customizing Your Phone for StarFax™ Mobile. Forgot your user name? Forgot your password? Star2Star ® Pay FAQ. the handset. Open the spreadsheet in Microsoft. Adding a contact directly to phone:Helpful guides for all stages of the deal processInformation on using Star2Star product features. Follow Me (Immediate)-- Calls to your extension will be sent automatically to the number you define. Polaris, the Partner Portal. Password. All rights reserved. Activity Starlet. While this step reduces the likelihood of Spam Likely Tags, it doesn’t completely prevent it from happening. To run reports on the Star2Star system, access the Star2Star web portal (Administrator function) Then click the REPORTS option at the top of the screen. Helpful instructions for customers. DND can be disabled by clicking the box next to Disable DND in the portal for that extension. In the Multi-Extension Device dropdown menu, select Add New Device. It also includes detail on storing messages in folders and the Personal Operator feature for callers pressing 0 when listening to an outgoing voicemail. Supports: Business Voice, Business Voice+. This is a critical component of our mean time to recover from any security incident and is documented in our incident response procedures. Access: Everyone. All rights reserved. Page 1 of 2. Terms of use | Privacy policy© 2023 Sangoma Inc. At the login prompt (see example below) enter your email address then click “Forgot my password. Password. Terms of use | Privacy policy© 2023 Sangoma Inc. Star2Star Portal This video covers the basics of the Star2Star administration portal. Terms of use | Privacy policy© 2023 Sangoma Inc. com) right now. Performance - noticeably faster user interface performance. Follow Me (Immediate) Find Me (Sequential Find Me (All). All rights reserved. This video explains how to create, configure and manage Automated Attendants in the Star2Star portal. Edited: 10/11/2023. Suggestions; Portal; Pay my bill (941) 234-0001; COVID-19: Working Remotely? We Can Help!© 2023 Sangoma Inc. Enter Call From/Call To, date, extension information and click search. REDIAL 1. down to To search for a contact: 1. Find Me (Sequential)-- Calls to your extension will ring your extension and any other numbers that you define, in order. Select “Yes” in the “Enable Phone Lock Softkey?” field. Select Device Configuration. Monday-Friday 9am-5pm EST. Our library of operational assets and marketing collateral is also available to provide a deeper insight into what Sangoma's does for you and your customers. Access the Star2Star Web Portal and navigate to the Individual Phone Settings section for your phone. Password© 2023 Sangoma Inc. User Name. S. Multi line phones can use a different outbound CallerID for each line appearance or set as "Blocked" which displays no CallerID. When the Star2Star Data Center cannot reach your phone, with a call trying to ring your extension directly (a ‘personal’ call), from a DID or extension dial from a menu, we will call your supplemental number i. All rights reserved. To search for a contact: 1. 1-941-234-0001 x7911. All rights reserved. phone mode press the Cancel key, hold. the call. The Sangoma Urgemt Notify app sends notifications regarding urgent calls to designated text and email endpoints when triggered by an alert action such as callng 911 from a Sangoma sevice connected phone. Supports: Business Voice, Business Voice+. Sangoma Urgent Notify App. All Rights Reserved. All rights reserved. Star2Star's award winning. Terms of use | Privacy policy Bigleaf and Star2Star provide load-balanced and redundant Internet access that's unusually friendly to use and provides better performance than any comparable solution for access to your cloud-based apps array:5 [ " content-type" => array:1 [ 0 => "text/html; charset=UTF-8" ] "cache-control" => array:1 [ 0 => "no-cache, private" ] "date" => array:1 [ 0 => "Thu, 02 Nov. Enter device information and click Add Device button. Terms of use | Privacy policy You would dial *8112 to pickup that call. Customers With DisabilitiesStar2Star product manuals. © 2023 Sangoma Inc. The button will glow red. Press the redial soft key and use the navigation arrows to select the desired number from the Redial List. All rights reserved. Edited: 08/16/2023. This guide provides information and instructions for updating a User's Profile in the SD-WAN portal. This Quick Start Guide provides instructions for Star2Star ® Communications’ Invoiced Customers to preview their Invoices and make secure payments online, using Star2Star ®. press. © 2023 Sangoma Inc. Terms of use | Privacy policyInformation on using Star2Star product features. Import function allows location administrators and partners to import large amounts of users into the Business Voice portal. Completion; New user is created. We provide 3 options with the Find Me / Follow Me option on your StarSystem ® as follows: Yes = Full advisory message played - "Please hold while the Star2Star system activates find me /. © 2023 Sangoma Inc. Click the dropdown to. Forgot Password. Browse to Log in using the provided Username and Initial Password. Supports: Business Voice, Business Voice+, Wholesale. Username *. Edited: 10/13/2023. Password. Click on the profile icon in the top right corner of the page. com. All rights reserved. REDIAL Press the redialsoft key and use the navigation arrows to select the desired numberfrom the Redial List. For more detailed instruction follow the Star2Star Phone and Features Guide available for view/download via the Star2Star Web Portal. All rights reserved. At the side menu, click Users | Bulk User Import. Supports: Business Voice, Business Voice+. Pursuant to the Agreement, Sangoma will acquire Star2Star (the “Acquisition”) for approximately US$437 million, consisting of US$105 million in cash and 110 million common shares of Sangoma. star2star. Login Email. Configuring for Local Use. This descriptive name helps explain the differences of the tiered-level application. Terms of use | Privacy policy Enter the URL in your web browser. LOGIN. Terms of use | Privacy policyPortal. Access: Everyone. Terms of use | Privacy policy © 2023 Sangoma Inc. Terms of use | Privacy policyWe would like to show you a description here but the site won’t allow us. The Star2Star Mobile Softphone for iPhone provides users with these features: - Show your Star2Star business number as your caller ID when you make calls to protect your personal cell phone number. But the portal. Use the links below to view a specific topic or click the video image to view the. Users can send and receive faxes via the Cloud, using their. Terms of use | Privacy policyTeamHub. All rights reserved. Supports: Business Voice, Business Voice+. Terms of use | Privacy policyOr sign in with. Read more about SD-WAN; Sangoma CX Administration and Configuration Video Series (Formerly Sangoma Contact Center). Contact Center SMART is the intelligent. View and Download Yealink SIP-T20P quick user manual online. This video shows how to manage users of the Star2Star Application Framework in the Star2Star portal. Terms of use | Privacy policy© 2023 Sangoma Inc. Technical Support. All rights reserved. StarFax™ Mobile allows users to view, receive and send faxes from their mobile devices. If the phone is not registering, you can use this process to reconfigure it for the Star2Star system. 04 LTS 32 bit default install Install all Will the Star2Star Application Framework run on Linux? | Sangoma Knowledge Base © 2023 Sangoma Inc. Star2Star Knowledge Center Star2Star Portal This video covers the basics of the Star2Star administration portal. All rights reserved. See example below. That email contains a Welcome note from Star2Star, the portal login ( credentials and information guide (s) for the Star2Star phone that has been. NetFortris Managed SDWAN is a Cloud Infrastructure solution that StatusGator has been monitoring since October 2022. All rights reserved. Terms of use | Privacy policy © 2023 Sangoma Inc. © 2023 Sangoma Inc. 3. Password. Read more about I am trying to disable Find-me/Follow-me for this week as I am going on vacation. When prompted, re-enter the Initial Password, then enter a new password. Terms of use | Privacy policy© 2023 Sangoma Inc. Select Edit for the extension to be updated on the left side of the page OR Add an Extension. View and Download Yealink SIP-T28P quick user manual online. Supports: Business Voice, Business Voice+. All rights reserved. 1 Uppercase characters (A through Z). Online hub for managing your account, requesting replacements and support. com) status updates via email, Slack, Teams, SMS, webhook, and more. All rights reserved. CALL TRANSFER 1. ; Login using your Business Voice Credentials; Toggle the StarReporter Beta switch in the top right corner of the page. Read more about Sangoma BV Portal Release Notes; Sangoma Apps User License Management Guide. Star2Star Cisco SPA512G Quick User Guide. Even with email and/or SMS notifications turned on, faxes are stored in the Cloud and available on your desktop, using the StarFax™ Digital Starlet, which runs on the Star2Star Application. Log into the Portal. Terms of use | Privacy policyStarFax Mobile iOS allows Star2Star users to send and receive faxes on their mobile devices using their StarFax Personal account. Edited: 07/24/2022. Video Tutorials. When evaluating online team collaboration tools, TeamHub is a one-stop-shop for all your communication. The objective behind this change is to keep partners and platform users proactively informed on any maintenance planned on the. All rights reserved. Enter new PIN (voice mail password), click on Save Changes on lower left, then click on Save Changes to System on top right. Terms of use | Privacy policy© 2023 Sangoma Inc. Coming soon, Sangoma Meet will be supporting more advanced features like Recording and Lobby Room, which will be available for subscribed users. Supports: Business Voice+. Terms of use | Privacy policy© 2023 Sangoma Inc. Use the links below to view a specific topic or click the video image to view the entire video. Read more about Can Do Not Disturb. Terms of use | Privacy policy© 2023 Sangoma Inc. How to change my password. Use the Star2Star Find-Me / Follow-Me feature in the Star2Star Web portal to forward calls from your extension. ; Note: Click the link below. The button will glow red. © 2023 Sangoma Inc. Use a plus sign to spawn unlimited test accounts in Portal with your company email address. Pay. Read more about StarBox® Voice Optimized SD-WAN for IT ProfessionalsView and Download Panasonic KX-TGP500 quick user manual online. call_information = 806<1>1005<2>1234 The IP phone will dial out the call center number 806, wait for 1s, automatically enterMonday-Friday 9am-5pm EST. All rights reserved. © 2023 Sangoma Inc. Page 1 Navigation wheel: In idle mode, press the -To accept the waiting call, press Options. Overview. Terms of use | Privacy policy Information on using Star2Star product features. Terms of use | Privacy policyThe Business Voice Portal password criteria is as follows: The password must contain at least 12 characters. © 2023 Sangoma Inc. All rights reserved. © 2023 Sangoma Inc. Please work with your IT staff and Star2Star Reseller if further assistance is. Customer Name ; User Name; User Info . Read more about Adding a multi-extension device in the portal; How do you run reports on the Star2Star system? Edited: 09/30/2022. Uniform Dialing delivers a unique numbering system across an entire customer. © 2023 Sangoma Inc. All rights reserved. Terms of use | Privacy policy © 2023 Sangoma Inc. Enter a unique contact name in the -- Calls to your extension will be sent automatically to the number you define. Access the Star2Star web portal PHONE SYSTEM CONFIGURATION; Click the Destinations link in Advanced Settings. For more detailed instruction follow the Star2Star Phone and Features Guide available for view/download via the Star2Star Web Portal. Register © 2023 Sangoma Inc. Press the redial soft key and use the navigation arrows to select the desired number from the Redial List. Suggestions; Portal; Pay my bill (941) 234-0001; COVID-19: Working Remotely? We Can Help!Information on using Star2Star product features. User Experience and Navigation - a more engaging dashboard with resizable windows and global shortcuts. During a call, press or the Trnsfer soft key (the active call is placed on hold). Star2Star | 5,767 followers on LinkedIn. Through the website portal. Supports: Business Voice+. Read more about Update a User's Profile in the SD-WAN Portal; Star2Star®Pay Quick Start Guide. Under Advanced Settings click the Automated Attendants link see example below / right. Apply. © 2023 Sangoma Inc. Note: Maximum acceptable value is 3600 seconds. This guide provides instructions on how to configure Star2Star’s International Dialing Fraud Mitigation Service for a customer’s location. All rights reserved. The CallerID must represent an existing number on any of your locations. 2. com to open a ticket. Star2Star’s ROI Calculator allows you to build your ideal communications system and get a high level overview of your potential. After speaking with the second party, press or the Trnsfer soft key to complete the transfer. Include examples of calls made (date, time, receiving party's phone number) and the information of what the Caller ID should be.